Entergram Introduces the Inaugural Web3 CRM for Telegram, Elevating Team Collaboration and Lead Processes

New York City, New York Sep 19, 2025  – Entergram, a pioneering Web3 CRM platform, today unveiled its official launch, addressing the persistent difficulties of managing professional operations on Telegram. The platform enables sales, support, and marketing teams to integrate multiple personal Telegram accounts and collaborate within a singular, cohesive dashboard, thereby elevating Telegram from a personal messaging application to a potent business instrument.

Transforming Telegram for Business Applications

For businesses operating in the Web3 sector, Telegram has become an essential communication channel for engaging with clients, cultivating leads, and fostering communities. However, its original design did not account for the intricate, team-oriented processes involved in sales pipelines or client support operations. This has resulted in fragmented, inefficient, and often disorganized workflows for teams, compelling them to depend on manual spreadsheets, disparate applications, or cumbersome switching between devices.

Entergram offers the robust Telegram CRM Integration necessary for teams to achieve better organization, enhance efficiency, and concentrate on expansion instead of chaotic, disjointed workflows. By centralizing conversations and providing powerful CRM functionalities, Entergram eliminates the need for teams to alternate between various apps, devices, or spreadsheets.

“The emergence of Web3 has established Telegram as a crucial business tool, yet it was not constructed for team-based lead management or client support,” stated an Entergram spokesperson. “Entergram was developed from the ground up to address the practical problems teams encounter daily. We are delivering a professional, privacy-focused platform that transforms Telegram into a genuine business engine.”

Key Features for Enhanced Workflow and Unrivaled Privacy

Entergram stands as the vital  for teams that rely on Telegram for their day-to-day operations. It delivers a comprehensive suite of features that provide structure, collaboration, and security, all within a single, seamless user experience.

• Consolidated Dashboard for Managing Multiple Accounts: Teams can link and oversee numerous personal Telegram accounts from a unified dashboard. This capability represents a significant advancement for businesses where different team members manage separate accounts, as it centralizes all professional communications into one easily navigable interface. Entergram functions as a CRM for multiple Telegram accounts, allowing users to connect and supervise all their professional chats in one location without the need to juggle devices or repeatedly log in and out. This centralized perspective guarantees that no lead or client message is ever missed, regardless of which account it originated from.

• Integrated Ticketing for Smooth Collaboration: Entergram’s integrated ticketing system converts conversations into actionable tasks. Has a client reported an issue in a chat? Instantly transform that discussion into a support or sales ticket. The ticket can then be assigned to the appropriate team member within the workspace, ensuring that no request goes unnoticed. This inventive approach to  enables teams to track and resolve issues collaboratively, without ever losing the original conversation context. Team members can add notes to a ticket, update its status, and view a complete history of all interactions.

• Comprehensive Privacy and Security by Design: Trust is paramount in the Web3 environment. Entergram is a privacy-first platform that connects directly to a user’s account via Telegram’s native MTProto encryption. Crucially, messages are never stored on Entergram’s servers and remain exclusively within the user’s browser, guaranteeing end-to-end security. Only lightweight, non-private metadata—such as usernames and member counts—is stored, rendering Entergram fully GDPR-compliant. Moreover, users retain complete control over their data and can download or permanently delete all of it at any time with a single click, offering unparalleled data ownership.

• Customizable CRM and Robust Filters: No two teams operate identically, and your CRM should reflect this. Entergram allows you to personalize your workspace with custom CRM columns, including text fields, multiple choice selections, and checkboxes. Users can easily sort, filter, and hide columns to construct a workflow that precisely aligns with their unique sales or support pipeline. The ability to filter chats by name or custom fields provides powerful segmentation for more effective outreach and organization. This degree of customization allows teams to replicate their exact operational process within the platform, making the transition seamless.

• Targeted Broadcasting and Lead Segmentation: With this powerful Telegram CRM, teams can apply labels and filters to chats and broadcast messages to multiple contacts simultaneously. This facilitates efficient follow-ups and keeps sales pipelines well-organized. For instance, a sales team attending an event like Token2049 can tag all their new contacts and then use Entergram to add them directly into a pipeline. From there, they can dispatch a personalized broadcast message to the entire group, ensuring every new lead receives a prompt and consistent follow-up. This feature is vital for scaling communication and nurturing leads without manual, time-consuming effort.

About Entergram

Entergram is a Web3 Sales CRM that redefines how teams utilize Telegram for business. By offering a secure, collaborative dashboard for managing multiple accounts, Entergram elevates Telegram from a personal messaging application to a professional platform that drives sales, supports client relations, and fosters business growth. Its privacy-first design and powerful organizational tools are engineered to meet the distinct requirements of the Web3 industry, assisting teams in building stronger client relationships and streamlining their operations.

Media Contact: 
Email: hello@entergram.com
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