TLDR

  • Withdrawals via cards are paused; SWIFT and P2P remain open for Ukrainian users
  • Core trading remains intact as partners withdraw under new regulatory conditions
  • Deposits, Apple Pay, and Google Pay continue despite card limitations
  • Access to Zen.com is reduced, and full services are expected to resume in early 2026
  • The policy shift is linked to partners — P2P routes and conversions stay active

Binance imposed new withdrawal limits for Ukrainian users this week, and this change immediately affected access to bank cards. After its payment partner confirmed an operational wind-down, the exchange halted fiat withdrawals through Visa and Mastercard. However, Binance maintained core services and kept alternative payment routes active for users.

Withdrawal Suspension and Immediate Service Impact

Binance introduced the temporary suspension as Bifinity was preparing to cease offering services under upcoming regulatory adjustments. The halt impacted users who had previously relied on card-based withdrawals for direct fiat transfers. Binance confirmed that other fiat functions would still be available through supported systems.

The exchange preserved card deposits and crypto purchases even as withdrawal options became more restricted for affected accounts. It also supported Apple Pay to ensure that incoming transactions continued without interruption. Moreover, Binance kept SWIFT transfers open for both deposits and withdrawals during the adjustment period.

The company also paused recurring crypto purchases as well as open fiat-based limit buy orders on impacted accounts. It stated that these changes only applied to Ukrainian users associated with Bifinity services. However, Binance clarified that the update did not involve Ukraine’s central bank and did not restrict peer-to-peer activity.

Zen.com Service Limits and Expected Restoration Timeline

also reported that Ukrainian users had reduced access to Zen.com services as technical modifications started. The exchange stated that Zen.com would restore full deposit and withdrawal functions in early January 2026. Until then, users must rely on SWIFT or P2P channels to transfer funds from their accounts.

The temporary change affected euro and Polish zloty transactions, which commonly utilized the payment platform. Yet Binance maintained normal operations for other supported payment options throughout the update period. This ensured that users with multi-currency balances could still manage essential transfers.

The exchange continued to emphasize that no internal policy changes affected P2P services. These features continued to operate without disruptions and allowed users to maintain flexible trading routes. Additionally, Binance reiterated that core account top-ups and crypto conversions remained active.

Regulatory Context and Renewed Global Scrutiny

faced increased scrutiny after recent reports highlighted historical activity involving a group of accounts flagged for unusual transfers. The investigation outlined transactions processed across multiple jurisdictions after the company reached a major settlement in the United States. However, Binance maintained that none of the involved wallets had sanction status during the evaluated period.

The exchange stated that its compliance reviews took into account the available data at the time of each transfer. It also indicated that it implemented updated controls as part of broader settlement obligations. Moreover, Binance maintained that operational policy shifts were in line with regulatory requirements and partner-level decisions.

The company is now adapting its regional services as partners change their roles under new rules. These updates continue to shape access for users in several markets, including Ukraine. Nevertheless, Binance stated that primary trading functions remain stable, and alternative payment rails support ongoing activity.