DataLunix and HaloITSM Officially Partner to Bolster IT Service Management in GCC Markets

Dubai, United Arab Emirates Oct 31, 2025  – DataLunix, a prominent digital transformation and staff augmentation firm based in Dubai, has officially partnered with HaloITSM, a leading provider of cloud-based IT service management (ITSM) solutions. This collaboration designates DataLunix as a certified HaloITSM partner, aiming to broaden the reach of HaloITSM’s ITIL-compliant platform across global markets, with a particular focus on the Gulf Cooperation Council (GCC) region.

This partnership allows DataLunix to operate as a HaloITSM reseller, managing the distribution, deployment, and support of HaloITSM’s extensive ITSM tools. HaloITSM offers features such as incident management, service request handling, change control, configuration management, self-service portals, SLA tracking, and asset management, all designed to optimize IT operations for organizations of any scale. Through this alliance, DataLunix will embed these functionalities into enterprise workflows, assisting sectors including government, finance, energy, and telecommunications.

For CTOs and CIOs worldwide, especially within the GCC, this development means enhanced access to powerful ITSM solutions customized to regional requirements. The platform’s adherence to ITIL best practices ensures compliance with international standards while addressing local issues like operational efficiency and digital transformation. DataLunix’s expertise in offshore delivery from its India-based centers complements HaloITSM’s cloud-native architecture, facilitating cost-effective implementations that minimize downtime and improve service delivery.

This collaboration significantly strengthens HaloITSM’s footprint in key GCC markets. As a HaloITSM reseller and partner in Qatar, DataLunix will assist Qatari enterprises in streamlining IT service desks and automating processes. In the UAE, DataLunix serves as a HaloITSM reseller and partner for both the UAE and Dubai, enabling smooth adoption amid the region’s rapid technological growth. Extending its coverage, the company also acts as a HaloITSM reseller and partner in Kuwait, Oman, Bahrain, and Saudi Arabia. These roles guarantee localized assistance, from licensing to ongoing maintenance, thereby enhancing overall ITSM accessibility.

Organizations looking to explore HaloITSM solutions through DataLunix can visit for detailed resources on implementation services and case studies.

For partnership inquiries or more details, contact:
Vignesh Prem
CEO