SINGAPORE, July 09, 2025 — EngageLab, a global leader in customer engagement and marketing technology, participated in The MarTech Summit Hong Kong, a leading Asian event for marketing technology professionals. The summit gathered industry leaders, innovators, and decision-makers to explore the latest trends and breakthroughs in MarTech.
This year’s summit included senior marketing executives from global brands like JPMorgan, Yahoo, Nike, and DBS, as well as leading Hong Kong companies such as Cathay Pacific, Hong Kong Disneyland, and The Hong Kong Jockey Club. EngageLab engaged directly with these marketing leaders, sharing insights on omnichannel solutions and how technology can drive customer engagement and business growth in today’s digital environment.
During the summit, a senior executive from a major international airline discussed with EngageLab the challenges and opportunities of implementing an omnichannel engagement strategy. The discussion focused on integrating mobile app notifications, email, SMS, and WhatsApp to provide timely, personalized communication with passengers throughout their journey—from booking and check-in to real-time updates and post-flight feedback. The airline was interested in EngageLab’s ability to deliver high-concurrency messaging with deliverability, and its compliance and data privacy standards for global operations.
At the event, EngageLab presented its solutions, including marketing automation and omnichannel (AppPush, WebPush, Email, SMS, WhatsApp and OTP). These solutions help businesses achieve customer engagement across every touchpoint—helping brands accelerate digital transformation and drive global growth.
“We are honored to join The MarTech Summit Hong Kong and connect with industry peers who are passionate about innovation and customer-centric growth,” said Tanya Quan, Marketing Director at EngageLab. “Our mission is to empower businesses with engagement tools that unlock new opportunities in the digital era.”
EngageLab is a partner to enterprises across technology, e-commerce, finance, media, and more, and is committed to delivering solutions that drive business value and customer success.
For more information about EngageLab’s solutions or to schedule a consultation, please visit or contact .
About EngageLab
EngageLab is an AI-powered omnichannel customer engagement solution provider, uniting technology and versatility to offer customer interactions and marketing automation across every channel, including Email, AppPush, WebPush, OTP, SMS and WhatsApp Business. It helps businesses build relationships and achieve higher conversions and retention. With a focus on innovation and performance, EngageLab supports businesses in over 220 countries and regions, delivering more than 1 million messages every second across various channels.
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