SINGAPORE, Jan. 08, 2025 — CURRENC Group Inc. (Nasdaq: CURR), a leading fintech company specializing in digital remittances for millions of underbanked individuals across Southeast Asia and beyond, today launched its SEAMLESS AI Call Centre Solutions. This suite of AI-driven tools is designed to enhance efficiency, lower operational costs, and improve customer satisfaction for various financial institutions, including banks, insurance providers, telecommunication companies, government agencies, and cryptocurrency exchanges.

SEAMLESS AI Call Centre Solutions comprises three core software products, all powered by advanced data analytics, providing 24/7 superior customer service. “Text AI” offers real-time product information and personalized support through conversational chat interfaces. “Voice AI” facilitates hands-free interactions with an AI agent, guiding users through transactions and Know Your Customer (KYC) processes. “Avatar AI” uses 2D or 3D avatars to personalize interactions, enhancing user engagement. Available in multiple languages (over 10) and easily integrable into mobile apps, these tools provide a seamless, globally accessible communication channel. Businesses can also leverage SEAMLESS AI for marketing, debt collection, and other crucial operations.

In addition to these software solutions, CURRENC plans to invest in AI-centric hardware infrastructure, such as AI Data Centres (AIDC) and AI-as-a-Service, to provide comprehensive, customized solutions to financial institutions and corporations globally.

Alex Kong, Founder and Executive Chairman of CURRENC, stated that the launch of these AI tools marks a significant step in CURRENC’s mission to revolutionize global financial services. SEAMLESS AI will redefine digital interaction within the financial industry, streamlining operations, reducing costs, and improving user experience. The company looks forward to expanding its AI-powered solutions to a wider range of businesses, helping them better serve underserved populations.

Since its inception in 2013 (formerly Seamless Group, Inc.), CURRENC has been a key player in fintech and digital remittances, promoting financial inclusion for millions in emerging markets. In 2023, the company processed approximately 11 million remittance transactions totaling US$4.54 billion, a 28% increase from 2022. CURRENC now serves over one million unique users, collaborates with more than 5,000 bank partners, and operates across 150 countries. Following its public listing in September 2024, the Company is well-positioned to pursue its international growth strategy, invest heavily in AI development, and contribute to advancements within the global financial sector.

About CURRENC Group Inc.
CURRENC Group Inc. (Nasdaq: CURR) is a leading fintech and digital remittance provider in Southeast Asia and beyond, serving millions of migrant workers and unbanked individuals. Our platform empowers e-wallets, remittance companies, and corporations to offer real-time, 24/7 global payment services, broadening financial access in underserved communities.

Safe Harbor Statement
This press release contains forward-looking statements. These statements are made under the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. Statements that are not historical facts, including statements about the Company’s beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties, and a number of factors could cause actual results to differ materially from those contained in any forward-looking statement. In some cases, forward-looking statements can be identified by words or phrases such as “may,” “will,” “expect,” “anticipate,” “target,” “aim,” “estimate,” “intend,” “plan,” “believe,” “potential,” “continue,” “is/are likely to” or other similar expressions. Further information regarding these and other risks, uncertainties, or factors is included in the Company’s filings with the SEC. All information provided in this press release is as of the date of this press release, and the Company does not undertake any duty to update such information, except as required under applicable law.

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Email: investors@currencgroup.com