SINGAPORE, April 24, 2025 — EngageLab, a global leader in AI-powered omnichannel customer engagement solutions, participated in the inaugural GITEX Asia 2025, held in Singapore from April 23-25. This event, the Asian debut of GITEX GLOBAL, is Asia’s largest technology and innovation gathering, themed “AI Everything Singapore.” It brings together senior executives and decision-makers seeking innovative technologies. EngageLab highlighted its AI-driven omnichannel platform, demonstrating how it helps businesses create personalized experiences across various touchpoints, strengthen customer relationships, and promote global expansion.
GITEX Asia’s first edition featured over 700 global companies and startups from more than 70 countries, attracting over 25,000 tech buyers and 250+ investors. EngageLab connected with leaders from various industries, addressing challenges in customer communication, data integration, and operational efficiency, especially for companies operating internationally.
EngageLab’s Distinctive Edge Secures Strategic Interest
A discussion with a leading Indian application and website development company highlighted EngageLab’s strengths in global messaging infrastructure and local support. The company, looking for push notification solutions for its clients, was impressed by EngageLab’s deliverability, multi-channel reliability, and customer service tailored to regional needs.
The conversation led to a strategic alignment as the company recognized EngageLab’s potential to improve their clients’ communication through its integrated engagement platform. EngageLab demonstrated its capability to deliver personalized and compliant messaging across the entire customer journey, combining AppPush, WebPush, Email, OTP, SMS, and WhatsApp Business to achieve engagement and conversion rates.
The shared enthusiasm and aligned goals suggest a promising collaboration.
Why EngageLab Stands Out
GITEX Asia 2025 highlights EngageLab’s role as an innovator in AI-powered customer engagement, known for:
● Omnichannel Customer Engagement: Seamless integration of communication channels for personalized customer journeys.
● AI-Powered Insights: Using real-time analytics and user behavior tracking to optimize engagement strategies and maximize ROI.
● Reliable Global Infrastructure: Globally distributed data nodes (including Singapore, USA, Germany) ensure high delivery rates (40% higher for push notifications and 99.97% for email), low latency, and compliance with regulations like GDPR & DPPA – important for cross-border operations.
● Superior Channels & Service: Demonstrably better message deliverability and dedicated technical support compared to competitors.
Driving the Future of Customer Engagement
GITEX Asia 2025 indicates that the future of customer engagement lies in personalization, automation, and omnichannel communication. EngageLab is leading this transformation, enabling businesses to maximize their customer engagement strategies.
About EngageLab
EngageLab is a global provider of AI-powered omnichannel customer engagement solutions, helping businesses optimize communication, improve engagement efficiency, and drive growth. Focusing on AI-driven personalization, omnichannel integration, and global scalability, EngageLab is a trusted partner for enterprises worldwide.
For more information, visit www.engagelab.com.
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