- XPENG has launched its first significant global OTA upgrade, available to eligible users in Europe, the Middle East, Southeast Asia, and other regions.
- During a 28-day beta period, global users provided extensive feedback, resulting in the integration of nearly a hundred suggestions into the final OTA update. Furthermore, plans are in place to roll out at least four OTA updates in the coming year.
- XPENG hosted its inaugural global user OTA salon in Denmark, focusing on customer feedback and promoting the advancement of smart mobility on a worldwide scale.
GUANGZHOU, China, Aug. 20, 2024 — XPENG Motors (“XPENG” or the “Company,” NYSE: XPEV and HKEX: 9868), a leading Chinese smart electric vehicle (“Smart EV”) company has rolled out their latest Tianji XOS 5.2 Over-the-Air (OTA) upgrade worldwide on August 15, unveiling the Smart Cockpit and Intelligent Driving features. The state-of-the-art advancements are supercharged by AI technology, making XPENG’s OTA updates faster and more robust.
Designed to provide an improved user experience, this OTA upgrade highlights the company’s commitment to its customer-centric values. Alongside its European expansion, these enhancements exemplify the company’s distinctive culture of innovation compared to traditional automakers. Users are expressing enthusiasm for XOS 5.2, with Marius from Norway, a beta tester, particularly impressed. “I must say that the new software update is just amazing,” he says. “One of the things I really like is the new split screen; it allows you to view the surrounding environment on one side, while also showing the car’s current charging status.”
He Xiaopeng, Chairman and CEO of XPENG, said, “We are proud to be the first emerging Chinese auto brand to conduct a public OTA beta test for our global users. The Tianji XOS 5.2 OTA showcases our world-leading smart driving and R&D capabilities. Positive feedback from users worldwide underscores the increasing role of smart experiences in the future of mobility. We are dedicated to listening to our users and consistently enhancing their experiences. We believe that only truly high-quality technological innovations enable global users more quickly and effectively enjoy the convenience and comfort that these innovations offer, driving society towards a more sustainable future.”
In line with its recent strategies, XPENG organized an exclusive offline User Salon in Hillerød, Denmark. On August 13, the event brought together about 30 attendees for an interactive morning involving a showroom tour, followed by detailed presentations about the OTA features and a dedicated Q&A session. The afternoon was filled with hands-on experiences, receiving high praise from the users.
The month-long beta testing generated substantial positive feedback and valuable insights, leading to XOS 5.2 addressing 82% of relevant feedback from Danish customers with further enhancements planned for future releases. XPENG is moving forward, establishing new standards for the intelligent electric vehicle industry globally, ushering in an exciting new era for its owners.
“In Denmark we are deeply engaged with our customers and we have good processes in place to listen to them and take their feedback into consideration when developing our products. We truly believe that our future growth will happen with our customers as co-creators, and with this release we have proved it once again,” said Joachim Vishart Hummel-Gryholm, Head of Marketing for XPENG Denmark.
About XPENG
XPENG is a global smart electric vehicle company founded in 2014 in Guangzhou, China, developing clean, intuitive, and creative mobility solutions. With its industry-leading R&D facilities, XPENG brings vehicles with superior safety, electrical efficiency, and on-road performance to markets around the globe. The company is constantly working to advance its core technologies, including autonomous driving, SEPA 2.0 and captivating in-vehicle infotainment systems. XPENG is headquartered in Guangzhou and Amsterdam, with additional offices in Beijing, Shanghai and Silicon Valley.
Contacts:
For Media Enquiries:
PR Department
Email: pr@xiaopeng.com
Source: XPENG Motors
Videos accompanying this announcement are available at:
Photos accompanying this announcement are available at:
